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Services : Customer Service and Support
Extensive Training
- Technical Training Schedule demonstrates
- procedures
- exhibits application specific manuals
- Project Manager Training
- detailed project timelines
- expected system performance benchmarks
Implementation Assistance
- customized methodology
- expert consultants
- proven services
- simplify specialized vertical existing processes
Quality Management Planning
e•Docs provides a dedicated customer service manager who is focused on
- Specific customer’s plans
- Time-lines
- Progression
- Changes
- Most importantly, satisfaction
e•Scan Rx
- An e-Docs authorized standard services solution offering clients a readily accessible maintenance service
- Is an ideal way to protect your investment
- Available as an upgrade to your standard limited warranty
- Term-use unlimited amount of coverage
- How it works
- when e-docs installs a purchased system, an e•Scan Rx package is given to the appointed scan operator
- e•Scan Rx Benefits
- reduce downtime
- maximize productivity
Customer Support
- Hotline
- Personal Account Manager
- 24/7 Customer Service Specialist
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